What fees are charged when a ticket is purchased?
When you use revnt to sell tickets for your event, you can rest assured that we only charge a standard credit card fee through Stripe. This fee covers our services and transaction fees through Stripe, and is set at 2.9% plus 30 cents for every ticket sale. We believe in being transparent about our pricing, so you can focus on planning a great event without any surprises.
When will I be paid out?
Payouts are currently set for daily payouts on a rolling basis. FYI, depending on your bank, it can take up to 3 days for the funds to reach your bank account.
How do refunds work?
For Purchasers: Anyone who has purchased a ticket to a piece of content will need to email the organization to receive a refund.
For Organizations: In your Stripe account, you will see all transactions with your account and be able to refund individuals as needed.
Note for Debit Card Users: If you are using a debit card as your payout option instead of a bank account, and you do not have sufficient funds in your Stripe account, you will receive a notification to add funds to your Stripe account to cover the refund.